Account & Email Settings

Choose which emails Vellumine sends you and how to unsubscribe.

Vellumine sends three kinds of email that you control yourself.

EmailWhat it containsDefault
Product emailsOnboarding guidance, setup tips, and trial remindersOn
Marketing emailsProduct news and the Vellumine newsletterOff, only if you opt in
Weekly digestSearch analytics for one collectionOff, enabled per collection (Pro and Growth plans)

Change your email preferences

Open Profile from your account menu and use the switches under Email Notifications:

  • Product emails: turn off to stop onboarding and trial reminder emails.
  • Marketing emails: turn on to receive product news. You can turn it off again at any time.

Changes apply immediately. In rare cases, when our email provider is unreachable, they can take up to an hour.

The weekly digest is set per collection. Open the collection's Settings page to turn it on or off and to choose the delivery day. See Weekly Email Digest.

Unsubscribe from an email

Every product, marketing, and weekly digest email contains an unsubscribe link. For weekly digests and product emails, the link opens a confirmation page; click Unsubscribe to confirm. For weekly digests, email apps that show their own Unsubscribe button (such as Gmail) unsubscribe you in one click.

Emails you need to use your account, such as email verification, password resets, and email-change confirmations, can't be turned off. Emails about your contract with us, such as a change to our Terms of Service or the confirmation of a paid plan, can't be turned off either. Billing emails come from our payment provider, Polar.

Export or delete your data

To download your data or delete your account, see Export and Delete Your Data.